The Problem: A New Meter, a Confusing New Bill
After a smart meter goes in, many households are moved to a time-of-use tariff and notice the bill looks different — sometimes higher. Power now costs more in the evening peak and less overnight, and a household that uses most of its energy at 6pm can genuinely pay more than it did on a flat rate.
The meter gets the blame, but the meter just measures. The tariff — and when you use energy — is what changed.

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